Customer Testimonials
Welcoming atmosphere, helpful and willing to go above and beyond. The place to go when you’re looking for a vehicle. Checks all the boxes for quality and service.
I have purchased 2 used and now 1 new vehicle from Willis Chevrolet of Granger. Nic sold me both my used ones and assisted with getting me into a new 2023 Colorado - what a sexy Truck! Brad - my new salesman, Nic & Austin (the finance team) did an excellent job in getting me into the right truck for the right price. Thank you to the team who buffered it up and made it look even more perfect the day I came to pick it up. I will always recommend Willis Chevrolet of Granger to all of my family, friends and business ...
Excellent experience buying my 2nd mini from them. From the minute you walk in everyone is very friendly.
The estimate was extensive with necessary items and recommended items. No pressure. The service was done promptly even with parts needing to be ordered. Highly recommend.
Amazing staff! Amazing experience!! I was in and out in an hour and the staff was top notch. The most painless auto purchase I've ever had. I highly recommend Mini of des Moines and Willis Auto! I will be back...not to mention my 2024 Mini Cooper S Signature is amazing!!!
This week we purchased a pre-certified MINI Cooper S Convertible (manual transmission) from Willis Automotive, Clive, IA. We call our experience with Willis the most “painless” vehicle purchase we’ve ever experienced. Our sales associate, Blake, had so much knowledge to share (being a MINI owner himself) and answered all questions that we had for him. The negotiations went very smoothly which made it easy for us to make our decision. After making our decision, we were introduced Mirsad and Troy who walked us through extended warranty information, purchase of additional accessories, details about car features, etc. We opted to ...
BEST CAR BUYING EXPERIENCE EVER! I can’t say enough good things about Willis Chevrolet of Granger. Brad Bauman was our salesman. A TRUE PROFESSIONAL! If you’re in the market for a new or used vehicle, look no further. I was treated fairly, with respect, and everyone at the dealership exceeded all of my expectations; a true red carpet experience. If you’re tired of pushy car salesmen, getting treated like everyone is doing you a favor, and feeling ripped off in the end… do yourself a favor and go see Brad and all the wonderful people at Willis ...
what a great experience! pleasant from the moment we got there. clean and open. everyone was super friendly!
Very good. Have a great waiting area and let me know what my car needs were and how much before they did the work. Washed and vacuumed car also! 👍
I had a very positive experience at Mini of Des Moines, specifically at the Willis pre-owned dealership in Ankeny. Excellent customer service.
So, my experience here with Willis Mini Cooper and Debbie Klug (sales expert, that I will totally work with again) was TOP NOTCH. She not only met me at the dealership, she was prompt, thorough, professional, and adamant about making sure that I got THE BEST SERVICE in a car sale transaction that I have ever experienced. She was funny, she wanted to make sure that I was happy with every interaction I had with each staff member, down to the vehicle orientation. I came to find out, these are things that Debbie does every day individually with each buyer. ...
Our vehicle was destroyed in a hail-storm, so I went online and found the 2024 Mini-Cooper Countryman I wanted and called the dealership. The car was enroute by cargo ship from the U.K., but was destined to arrive within two weeks. I reserved it. It arrived a week earlier than expected. They called and arranged for a driver to pick us up an hour away from the auto-campus, and when we arrived everything was ready. The staff were super informative and courteous. The purchase process was easy. The vehicle orientation process was intense (so much software!) but our educator was ...
Excellent service, as always.
My wife had car troubles and they got it in and diagnosed right away. They fixed what was needed to get her down the road and we are scheduling a time to fix the rest. They were not pushy, just straight to the point and on task with what was needed.
The service department at Willis Mini of Des Moines is top notch. I recommend them for any needs on your Mini. I trust Jeremiah with the care of my Mini. I don't walk away wondering if I was took or did my car really need that.
Jeremiah and the entire service team are top notch in customer service!
Very satisfied with the service performed..... however, was charged $27.00 for a tire rotation that was not performed due to tread wear not needing a rotation. I have been hopefully credited $27.00 towards a future service appointment later. I need to look over my bill totally before paying. Almost got a 5 star. Hopefully next time will be a complete success.
It’s always a great process getting service done on my MINI at MINI of Des Moines. They are very helpful and even got my a free shuttle ride to work and delivered my car to me later in the day.
LOVE my MINI that I bought from Blake!!! Great deal with excellent service. Would definitely buy from them again!
Service at MINI of Des Moines has always been a good experience. It doesn't take a lot of time and it's always done well.
Awesome service, fixed the “unsolvable” problem, gave me a sweet loaner as well. Jeremiah was outstanding. 5 stars ✅
I would recommend the Willis Autogroup to anyone and everyone. I flew in from Arizona to purchase a specific Mini Countryman. They made this transaction and experience as efficient and professional as could be. The entire team consists of helpful and professional people. Highly recommended!!
Blake was an AWESOME salesperson. I highly recommend this family owned dealership to meet all of your MINI wants and needs. They have an awesome detail shop to add your accessories and super nice staff and service department.
Had the best experience tonight buying a Silverado from Mike!!! The whole experience was easy and smooth,would highly recommend buying a vehicle from them!!
Jeremiah welcomed me even though I didn't have an appointment. My car needed a service that they did not have the parts for so, I was given a loaner. I live quite a distance away from the dealership. When my vehicle was ready, it was delivered to me by John the valet He was courteous and absolutely professional. I would absolutely use MINI of Des Moines again.
I Love My New Mini!! But I also love the service I received from Willis! My whole experience from beginning to end was excellent! Blake my salesman, Austin my finance manager, and everyone else created a wonderful, extremely helpful and friendly experience! Thank you!!
Had New Front Wheel Hubs done
Everyone was very professional and patient.
Jermiah and Alex do a great job. Prices are high
Jeremiah always takes great care of you in service! Very happy with Mini Cooper service at Willis!
Excellent experience with Mini of Des Moines
I trust the Service Department to take good care of my MINI!
Jeremiah once again took great care of my mini. 5 stars.
Great customer service
No pressure sales tactics or add-ons to vehicle. Definitely do business with them again.
Everyone with worked did a great Job.
Excellent service. Technicians always explain thing throughly. Wouldn’t take my Mini anywhere else
Great staff and a nice no pressure enviroment.
This place does a fantastic job and are very friendly, and they are super helpful. Got my first actual car on a loan through them, and they've been absolutely amazing. I'm glad I went with MINI.
I had my car picked up and brought in to Willis Mini for the oil change and tire rotation and the usual maintenance. I asked to have accessories take a look at my car's wrap (it is fully wrapped) because there were a couple of spots where there had been a scrape or abrasion. Also, a graphic decal on the hood had been slipping so asked to remove it if it couldn't be fixed. They contacted us to let us know the decal had effected the paint. They ended up removing the decal as I had asked if ...
Everyone was great! We love our Mini Countryman.
Happy with service on my Mini Cooper S from Willis Mini. I am grateful that they worked me in during what appears to be a very busy season for them.
Love the way they take care of all the MiniCoopers I have had
I never have to wonder what kind of service I will receive at Willis Auto Group. They do a great job there, with a courteous staff.
The service and expertise are always presented so I have all the information I need to make decisions about what is needed now versus considerations for the future.
The lady inside was super nice and when I got there everything was fine. I drove 2 hours for my r53 to be diagnosed. Had an appointment set up for 9am so I dropped the car off and had one of my buddies pick me up. Called back shortly after 1pm to see if it was done, because surely it shouldn’t take 4 hours to diagnose something. And then they told me that they hadn’t even pulled it yet. Now I asked Jeremiah (service advisor) what was going on, and he just said they didn’t have a chance to ...
Jeramiah & Jake are amazing !! They have taken care of me for a very long time!! Willis is very fortunate to have two wonderful assets to Willis be the company it is today. Thank you guys 😊
Easy online appt. selection. Got me in and out pretty quickly for the services that were selected. Washed vehicle upon completion, and explained the work done and items to watch for in the future. Thanks for the great service
Much better than my the last time they took care of our Kevin! Even though I was late getting the car to them, they took him in and still had a loner available for us. Very satisfied with the work they did and service they gave!
It’s always a pleasurable experience when I have to have my car serviced at MINI of Des Moines. Jeremiah has always gone above and beyond to make sure of that. The whole crew is friendly and pays attention to detail and accommodate to your schedule and needs. Thanks everyone!
I had previously given them 1 star as the experience I had that day was below par. I have since had the chance to talk with their service manager who did everything in his power to make things right. They drove an hour to drop off a loaner and pick up the car to be worked on and then returned the car all nicely cleaned inside and out. We will continue to do business with Mini of Des Moines. Thank you Terry.
Very pleasant experience...would return again and xxxxxxto Mike W. who showed me around and went with me for a test drive. I didn't expect to be so impressed with the MINI nameplate.
Great service!
Austin was a very good salesman. Thank you again Austin! He did a great job getting us a different vehicle so we could be on our way to Arizona for the winter months.
The employees are amazingly easy to work with! ....the online pics of the vehicle was spot on! ....I would go back them hands down!!!
The KSA (knowledge, skills, and abilities) of the Staff & Service techs there are incredible! Most notably a gentleman named Blake. I learned more from him in just :10min about the MINI than I have in the past 10 years! Thank you for your help, assistance & more importantly your friendships!
Really chill place.
GREAT CUSTOMER SERVICE! I bought my minis somewhere else and then wound up bringing them here for service. BEST MOVE EVER. The customer service they give in the service department (and the whole dealership) is fantastic. They always treat me as if I bought a brand new car that day. I live closer to another dealership, but I drive the extra half an hour just because of the way they treat me and my car.
I own a Mini Cooper and it's always great to take one for a test drive. Considering buying one or leasing one
Visit Todd Lee at Willis for your next car. Great service and very helpful.
Great deals!
We had our Mini Cooper nice and cleaned for the service guy to change the oil. We live 2 1/2 hrs away and it was snowing on our way to Des Moines. Therefore our Mini was all dirty due to the wet roads. When we picked our Mini up, I had noticed someone had wash our car for us! I want to THANK whoever took the time to wash our car!!!! That was very kind.
Just came from LA, Donna helped me out with purchasing, and Danielle helped me out with financing. They were both amazingly friendly and overwhelmingly supportive. Thanks to them I got my car that day and drove off. All the employees were nice and friendly. Best place to buy, lease, do anything related to cars. Never seen a dealer so superb. Hope they receive huge commissions or bonus for the excellent customer satisfying service their providing. Thanks again, and keep up the great work:)
Nice place nice selection
Unbelievably good customer service. One of the best car purchasing experiences I have had.