The employees are amazingly easy to work with! ....the online pics of the vehicle was spot on! ....I would go back them hands down!!!
The KSA (knowledge, skills, and abilities) of the Staff & Service techs there are incredible! Most notably a gentleman named Blake. I learned more from him in just :10min about the MINI than I have in the past 10 years! Thank you for your help, assistance & more importantly your friendships!
Really chill place.
Donna Overton has always made us feel welcome at the dealership! As a woman buying a car, that hasn't always been my experience at other places. Donna is courteous, responsive, and an all around trustworthy person. Anthony made our customization process seamless for our vehicle. This is the 3rd car we have purchased from Donna. We will be back! Thank you to the Willis Auto family for making us feel good about our purchases.
Great customer service here.
I own a Mini Cooper and it's always great to take one for a test drive. Considering buying one or leasing one
Visit Todd Lee at Willis for your next car. Great service and very helpful.
We had our Mini Cooper nice and cleaned for the service guy to change the oil. We live 2 1/2 hrs away and it was snowing on our way to Des Moines. Therefore our Mini was all dirty due to the wet roads. When we picked our Mini up, I had noticed someone had wash our car for us! I want to THANK whoever took the time to wash our car!!!! That was very kind.
Just came from LA, Donna helped me out with purchasing, and Danielle helped me out with financing. They were both amazingly friendly and overwhelmingly supportive. Thanks to them I got my car that day and drove off. All the employees were nice and friendly. Best place to buy, lease, do anything related to cars. Never seen a dealer so superb. Hope they receive huge commissions or bonus for the excellent customer satisfying service their providing. Thanks again, and keep up the great work:)
Nice place nice selection
Unbelievably good customer service. One of the best car purchasing experiences I have had.
One of the best car dealership experiences we've had. We are not from Des Moines so when it came to test driving the salesman was all about letting us venture out. Upon request he came with us so we wouldn't get lost but at no time pressured us or went on and on about the details. He nicely answered questions as we had them. I was really indecisive about which level of Countryman I wanted so he brought out the service tech to help answer questions on speed and torque. Once that was settled the sales rep had ...
This has to be the best experience I have ever had buying a car.
Everyone is extremely professional and service oriented. I wish all businesses had this approach! Proud to be their customer.
The Mini of Des Moines service department does an excellent job of keeping my Mini fun to drive.
Loved my mini. Great service.
Love this dealership from the sales department to the service department. Always top quality.
My favorite car place.
Jeff Godwin treated us very well. We have purchased 2 vehicles from him in the past 2 years. Ask for him and enjoy the experience of buying a new or used vehicle.
Just got my 5th MINI - the second from MINI of Des Moines! Donna and Chris are awesome!
Excellent all around.
Always awesome, service and sales departments are the absolute best.
They fixed 5he alternator and battery and gave me a loaner for 2 days.
Easy to get to - good service, helpful staff
Excellent dealers no high pressured sales. Entire STAFF are friendly and courteous. One of the best buying experienced in all of my years of purchasing cars and trucks. Highly recommend this dealership they are stellar in all customer service and appreciation. Plus very knowledgeable of the vehicles they sell. Definitely will be a returning customer.
Very good service. I will go back.
Very great service. Love the car brand, the MINI sales team is great!
Great customer service in the service department
Great job people to deal with very helpful
Great sales team, great service, BUY A MINI!
Very nice bunch of people, they go to great lengths to satisfy the customer and explain the vehicle operating systems. Felt very comfortable and appreciated there
Had a fabulous experience with the wonderful staff at MINI of Des Moines (part of Willis Auto Campus). From the get-go, the staff were friendly, courteous and incredibly helpful. I primarily worked with Lisa (online) and Jamie (in person). Both listened to me, and went out of their way to make car buying both a satisfying and rewarding experience. Throughout the entire purchasing process, Jamie made sure to introduce me to the entire MINI of Des Moines staff, who were very friendly and made you feel welcome (that they truly appreciated my business). From working with members of the service/...
Based in MN, I was driving back from a gig down south and decided to explore my options in dealerships across the country to find a new vehicle that fits my preferences. After corresponding with Chicago, Knoxville, Madison, and Minneapolis, I reached out to Willis after finding a 2019 model that fit every single checkmark. Because it was the latest model, I really did it on a whim, thinking, "I couldn't possibly make that work." Derek Heckman became my point of contact. We chatted on the phone and corresponded by text as I drove north from FL. From ...
Took care of our customer.
Sooo very helpful -great staff
Great cars and service!
First time I didn't dread buying a car. Thanks Derek
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